No-fault Negotiating - książka reportaż wyd. 1991

Opis

Do negotiations have to result in someone being the loser? No-fault negotiating is a philosophy which dispenses with the need for a scapegoat and teaches you how to find creative solutions without someone having to come out feeling the loser. The author believes that effective negotiation is a matter of knowing what your needs are and how to meet them in order to create mutually rewarding solutions and rewarding opportunities in the workplace. The book covers - how to turn resistance into co-operation, confront and resolve conflicts, negotiate difficult problems and win sales. In "No-Fault Negotiating" nobody loses, everyone wins.